About Us
Melqina — Practical Appliances for Everyday Living
Welcome to Melqina. We are an online retailer of small household appliances, offering practical options for everyday tasks around the home.
Whether you are furnishing a new space, replacing an appliance, or looking for a useful gift, we help you explore available products and review the information needed to make a considered purchase.
Melqina is operated by Xuzhou Yueminfang Network Technology Co., Ltd. The company is responsible for website administration, product information, order processing, fulfilment coordination, customer support, and related after-sales assistance.
Finding the Right Fit for Your Home
An appliance should suit the way you use your home. Space, capacity, electrical compatibility, and everyday routines are all useful considerations when comparing products.
Our catalogue focuses on small household appliances. Individual product pages provide available specifications and details about the item offered.
Before placing an order, please check the product listing for dimensions, materials, capacity, voltage, power requirements, plug type, included accessories, and any operating or care instructions provided. Make sure the product is appropriate for your intended use and compatible with your household electrical supply.
If information you need is missing or unclear, contact us before purchasing.
How We Manage Your Order
Our work continues beyond maintaining the storefront. Xuzhou Yueminfang Network Technology Co., Ltd., operating as Melqina, coordinates the activities involved in receiving and supporting customer purchases.
These activities include:
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Maintaining product descriptions and available specifications
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Organising the catalogue and website navigation
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Receiving and processing orders
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Coordinating fulfilment and shipment information
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Answering product and order enquiries
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Handling return and refund requests under our published policies
For delivery arrangements, shipping charges, return conditions, and refund procedures, please review our Shipping Policy and Return & Refund Policy before ordering.
Product Questions and Purchase Support
You can contact Melqina for assistance before placing an order or after receiving your purchase.
Our customer support team handles enquiries about product information, ordering, payment, checkout, shipment tracking, delivery concerns, returns, and refunds.
When contacting us about an existing order, please include your order number and a brief description of the issue. Where relevant, we may ask for photographs or other information to help assess the concern and identify an appropriate solution.
Contact Melqina
Customer Support Email: service@melqina.com
Customer Support Telephone: +8618115738672
Customer Service Days: Monday through Friday
We aim to provide an initial email response within 1–2 business days. Public holidays and periods of increased enquiry volume may affect response times. Requests that require investigation may take longer to resolve.
Our Operating Company
The following company operates Melqina and is responsible for the store’s website operations and customer service.
Store Name: Melqina
Business Category: Online Retail of Small Household Appliances
Legal Operating Company: Xuzhou Yueminfang Network Technology Co., Ltd.
Registered Business Address:
Room 612, Unit 3, Building 1, Huaihai Big Health Industrial Park, No. 118 Huanghe West Road, Quanshan District, Xuzhou City, Jiangsu Province, China
Customer Support Email: service@melqina.com
Business Telephone: +8618115738672
For return requests, please contact customer support before sending any items. Our Return & Refund Policy explains the applicable process and how to obtain return instructions.
Thank You for Choosing Melqina
Thank you for considering Melqina for your home.
We aim to make shopping straightforward through clear product information, accessible contact details, and support throughout the ordering and after-sales process.